Claude & ChatGPT’s New Upgrades Are MIND BLOWING! (Claude for Small Business & More)

Author: Rob The AI Guy · Watch on YouTube

Video authored by the channel shown, not by IANIA; all rights belong to the creator. Transcript and summary generated automatically; the original-language content is preserved.

Original language: English

Original video: Claude & ChatGPT’s New Upgrades Are MIND BLOWING! (Claude for Small Business & More) · Channel: Rob The AI Guy · 16:04 · Watch on YouTube

Topics: AI agents, Task and workflow automation, Claude, AI models

Summary

The video surveys recent Claude and ChatGPT upgrades, including Claude’s plans to combine chat and Cowork, new controls and document, slide, and design outputs, and project-based parallel work in Claude Code. It demonstrates Claude for Small Business, which uses Zapier to connect Claude to thousands of apps and automate tasks such as inbox triage, outreach, and business reporting. For ChatGPT, the presenter covers Chrome extension support in its desktop browser, a legal-focused model and tools, multiple accounts per plugin, and integration with Microsoft Word. The presenter contrasts Claude’s broader work environment with ChatGPT’s approach of embedding its capabilities in existing tools.

Key points

Claude plans to guide users between chat and Cowork instead of requiring them to choose manually.
Users can toggle connectors, research, web search, and memory in Claude chats, and choose Cowork approval settings.
Claude’s Docs, Slides, and Designs outputs are available in Cowork and Claude Code, with options to edit and share the results.
Claude for Small Business connects through Zapier and can use more than 9,000 tools for business workflows.
The presenter demonstrates skills for outreach, business reporting, and inbox review, including scheduled tasks.
Claude Docs can research, format, edit, share, and export documents in several formats.
Claude Code projects can split work across parallel sessions and continue while the user is away.
ChatGPT’s desktop browser can use Chrome extensions, including a password manager extension, during browser tasks.
The video presents a legal-focused ChatGPT model with legal tools and skills for tasks such as drafting and deposition preparation.
ChatGPT supports connecting multiple accounts to plugins and offers capabilities inside Microsoft Word.

Chapters

Start	Chapter	Summary
00:00	Claude chat, Cowork, and new creative outputs	The presenter explains planned changes to Claude’s chat and Cowork experience, new controls, and the Docs, Slides, and Designs workflows.
04:39	Claude for Small Business with Zapier	The video demonstrates connecting Claude to Zapier and using skills and app integrations to automate small-business tasks.
09:19	Claude Docs and projects	The presenter shows Claude researching and creating an editable, shareable document, then describes parallel projects in Claude Code.
11:54	ChatGPT browser extensions and legal tools	The video covers Chrome extension support in ChatGPT’s browser and introduces a legal-focused model and workflow capabilities.
14:32	ChatGPT plugins and Microsoft Word	The presenter explains multiple connected accounts for plugins and demonstrates ChatGPT features inside Microsoft Word.

Quotes

most people don’t know when to choose between a chat or using Cowork. — 00:31

this actually gives back to me a bunch of skills that we could use. — 05:40

This is barely scratching the surface of what this now makes possible. — 08:17

26 seconds to do something that probably would have taken somebody at a law firm all day. — 13:30

Chat GPT is just trying to insert itself into all these tools. — 16:04

Concepts and entities

Claude, Cowork, Claude Code, Zapier, Zapier MCP, Claude for small business, ChatGPT, GPT-6 Astra law, Microsoft Word, One Pass

Full transcript (original language)

00:00 Claude and ChatGPT just released a bunch of brand new upgrades that are absolutely mind-blowing. Claude just released a brand new connector for small businesses that can automate way more things than you probably ever thought possible. And ChatGPT just released OpenAI for law, which is a brand new model to help replace lawyers. And these things are absolutely nuts. Those are only a few of the changes. In fact, there’s so many more that we need to go through. By the end of this video, you’re going to know what all these changes are, how you can use them, and how they’re going to help you simplify and automate your life. So, the first update I wanted to show you here is now

00:31 that Claude and Cowork are going to begin to actually merge. This is something that’s pretty crazy. It’s going to happen over the next few weeks, but essentially, what Claude said is that most people don’t know when to choose between a chat or using Cowork. So, this is going to make it incredibly clear for you to know exactly what to do. And Claude is going to actually ask you, “Hey, do you want to do this inside of a chat or inside of Cowork?” So, if we come over to Claude right now, we could see that we could toggle between chat, we could toggle between Cowork. That is going to be going away over the

01:02 next few weeks, and Claude will actually be the one prompting you saying, “Hey, I’m going to do this in chat, or hey, I’m going to do this in Cowork. Are you ready to proceed?” Personally, I like that direction because it just makes it more simple for you, the user, and you don’t have to go through and understand what each of them does. Now, the second update that we need to cover is now when we’re actually inside of a chat right here, and we click on plus, we can now turn things on or off incredibly easily. For example, we can see our different connectors right here, and all of them that are going to be turned on, we can

01:32 now manually actually come in here and turn this on, turn this off. In addition to that, if we come over here, we’re going to see research, we’re going to see web, and we are also going to see memory. Now, guess what? Let’s say you wanted to turn your memory off for a chat, you literally just click on that, and that will then turn it off. Or you want to turn off research, you click on that, and that will turn it off. Or you want to turn off web search, simply just click on that, and that will turn it off. Now, of course, I would recommend that you actually have these things turned on the far majority of the time that you’re going through and using Claude, but it’s pretty cool that we now

02:03 have additional selection when it comes to that. The next thing I want to show you is now under co-work right here. We’re going to see that this looks completely different. If we click on skip, this actually allows us to choose how much permission we give co-work. We could have it skip all approvals, we could have it automatically approve, we could have it manually approve. In addition to that, if we come over to output right here, this now completely changes what we see from Claude. So, Claude now has docs, Claude now has slides, and Claude also has designs. So, we’re now going to be able to use design

02:34 from directly inside of co-work. Before I show you what these actually look like, I did also want to update you that now as of 2 days ago, these new formats are also going to work from inside of Claude code. So, Claude design, Claude slides, and Claude docs also work inside of Claude code. You could simply ask for something. For example, ask for a design review deck or a UI mock-up, you point it at the actual files or RFCs in the repo, and it will go off and do it. You could edit it yourself or just keep it in the conversation, and it actually

03:05 gives you a link that you could share when you’re ready. Okay, so here’s what using this actually looks like right here. We could see that we could come over here, we could choose docs, we could choose slides, we could choose design. We could then actually come over here and ask it to do something. For example, we have slides turned on right here. We’re giving this a zip file with a bunch of launch stuff, and we could say, “Here’s the launch kit for this build. Please go through and actually look at its readiness and turn it into a slide deck.” And this actually goes through and turns all of that into a slide deck right here that we’ll be able

03:35 to see, we’ll be able to edit, we’ll be able to change, and we can do anything that we want here from the colors to all of this. And what’s even cooler is we could actually add in design systems. We could see right here that we could choose this by theme, we could customize this, and this just gives us way more control over what’s actually shown. In addition to that, and this is really where this is going, is we can now take things from inside of here. For example, we could add in a comment here and we could say, “Hey Claude, let’s use this slide design.” It’s then taking the slide from the PowerPoint mock-up social

04:07 images in the typical sizes and then this will actually do this. And from here, we could see that this actually went through and made a bunch of different social media images that will now be able to actually go through and edit however we want. We can make them larger, we could change the color of them, we could add in comments and ask it to do other things like update things and this basically just gives us full control now over how we’re actually doing things and it’s a lot more seamless for us to go through and use all of these different features together. Now, the next update I wanted

04:39 to show you here is going to be a connector that’s pretty incredible. So, Claude can run your business and Zapier can allow you to connect it to every single app and this combines to make Claude for small business. This can do things like handle your books, handle your marketing, handle your day-to-day ops and here’s exactly how it works. We’re going to be able to come over here, we’re going to be able to click on get the connector right here. This is automatically going to actually come over here. On Claude, we could see that we could connect this right here and then this gives us this prompt right

05:09 here which is pretty incredible. So, we could see right here, I just connected to Zapier. I want you to use the list Zapier skills tool from Zapier MCP to find the onboarding skill and then follow it. And then what you’re going to be able to do is copy this, we’ll be able to continue right here, we’ll be able to click on allow and this is going to allow Claude to access our Zapier account and set up Claude for small business. This is then going to go through, we could see that this is now connected. We’re going to open up a new chat right here. We’re going to come over into the chat. We’re going to give

05:40 it this right here and this is going to go through and this is actually going to do everything like locate all the skills and tell us exactly what it is. So, we’re going to click on allow right here. This is then going to actually go through, locate this. I’m actually going to click on always allow so that this doesn’t keep asking for permissions. And now this actually gives back to me a bunch of skills that we could use. All the apps that I already have connected to Zapier tells me what it can read, what it can write, and actually gives me a bunch of different things this can automate. And this connects to more than 9,000 different tools. And what this makes possible is it lets small

06:12 businesses or people working inside a small business plug in 9,000 different apps, all the different capabilities that they have into Cloud Cowerk to automate anything. For example, we can now actually come through and name the skill that we want to use and instructions. For example, they have this one right here {slash} outreach composer. For example, they have this one right here {slash} outreach composer that will actually allow you to go through and follow up with every lead that you have because it connects to your CRM. With this skill {slash} business pulse, we could actually get it

06:43 to run in a report that we want around our books, our payments, our pipeline. And my personal favorite is this inbox one because I absolutely hate having to go into my inbox. And this gives me the choice of either setting up this skill or I could just come over into Zapier and describe in plain English what I want to do. Now, before I show you how to actually do this in plain English, I did want to show you that we could come over into customize. If we come over into plugins right here, you do a search and you just type in business, this is where you’re going to see Cloud for

07:14 small business. We could see that this was just updated. And essentially, the way that this works is Zapier is going to be the connectivity layer that we just showed you how to set up or rather I just showed you how to set up. And then, we could actually come over into the skills. So, we could see right here, this only has 35 different connectors here. But when you use Zapier, it’s going to boost that to over 9,000 different tools. And if we come into skills right here, we could see all of these different skills. One’s around outreach, building agents, onboarding,

07:45 literally all the different things that we could do here, and you could also add your own in here, but this comes with 44 of them pre-made that can do and automate all these different tasks. For example, can you go through my inbox and see what has come in in the last 24 hours? I want a report of this, draft in a reply such you can in my voice. And by the way, we could also actually turn this into a scheduled task so that this happens every morning. And now this is automatically done for me. What needs my attention? It went through and actually drafted things out. We could see it even

08:17 went through and actually labeled them as draft ready so that I know there’s a draft sitting there. Gives me everything related to my money and accounts, business singles, product and ecosystem news. Tells me exactly what drafts are waiting there, and this is all made possible because of this small business connector with Zapier. And guess what? This is barely scratching the surface of what this now makes possible. Cuz any process that you’re doing inside of your business or for your work that can connect to these 9,000 different apps can now be automated inside of Claude,

08:48 and you can get started with this for free. Now, if you want to try Claude for small business for yourself, you need to go to that pinned comment below and get started with it for free today. It’s going to give you the exact link that you can click and have this set up in the next 30 seconds because at the end of the day, if you want to stay ahead, whether you’re a business, you’re just trying to automate your work or your tasks, you need to make sure you’re using this. Because these types of changes are going to completely revolutionize the way that you run your business or the way that you do your work, and if you’re not adapting to these, you’re going to get left behind.

09:19 And on top of being able to do this inside of slides, if we come over into docs, we can also ask it to do things. For example, create a document highlighting all of the latest Claude updates from the last 7 days for my school community, and then this will actually be able to go through and this will do this. This will do all of the research. We could see that it actually gives me different suggested connectors that I should be turning on right here. I could see the progress right here. I could see all the outputs. I could see all the contacts that’s actually being

09:49 taken into consideration here. If I want to add in changes, I can ask Claude to edit the file instead of making a new one, which is pretty cool. So, this now just went through and this was able to actually create this right here and we could see this happen in real time. Where this is going through, creating this, this is editing this. We’ll be able to add in things like tables, we could add in tabs, we could add in images, checklists, we can insert other things right here. And when we come over to share, we could share this by email, we could change who has access. In

10:20 addition to that, we could copy a link. If we come over into export, we could export this as a Word doc, PDF, markdown, a Google doc, or as Notion. This is all pretty crazy. And what this looks like, smells like, and seems like to me is that Claude, to some degree, is going after Google here. And I guess by default, they’re also going after Microsoft by doing this. Now, look at this. This is going through, this is actually designing this. We could see this all in real time happening here. It actually created all of this, which is

10:51 what shipped, why you should care. And this is pretty cool that this is actually able to do this. We come down here, this is continuing to do more stuff. So, it’s doing all the research, this is doing all the formatting, this is doing all the design work, and this just makes my life so much easier. And look at this. I mean, this literally is not skipping anything. It even links out to the different announcements here. It’s doing all the formatting. I cannot believe how good this is. And again, look. I mean, categories, connectors. This is just nuts that it’s actually

11:22 able to do all of this. Now, the next thing that I did want to show you are a few more updates and then we need to get into the ChatGPT stuff. So, the next update I wanted to cover here is now Claude is going through and they’re rolling out projects inside of Claude code both on desktop and on web. A project is going to be a conversation with Claude. It’s going to split the work into multiple threads itself, run them as parallel cloud session, pass context between them, and keeps going even when you leave. So, basically what this does is breaks out all your different chats into different projects

11:54 to get them done quicker in parallel. Now, the first ChatGPT update that we need to go through and this literally just came out is now Chrome extensions are supported inside of ChatGPT desktop browser. So, what does this mean? Let’s say that you ask ChatGPT to automate something for you. For example, maybe renewing or looking at something when it comes to pet insurance that you have for your pet. This actually strikes a chord for me because my dog, as of yesterday, has something wrong with its leg and it keeps limping around. So, we could see that ChatGPT can now come over here from

12:25 inside of this ChatGPT browser that it was able to spin up and it can actually click on sign in, but it doesn’t have my password stored. But, because this now has access to different Chrome extensions, we could see it actually has access to the One Pass Chrome extension. And then, guess what this is able to do? It’s able to actually auto-fill in my email address and the password. So, I don’t have to give it to it. I don’t have to worry about ChatGPT having exposure to that because it’s using the Chrome extension that I use as a human

12:57 and that my team uses to be able to do this. But, that was just the first update because they also announced OpenAI for law. And I got to be honest with you, this is probably the craziest thing that I think that they’ve ever done because they literally created a brand new model called Astra for law, which is powered by Astra 6. So, now people that actually have access to this are going to be able to see this right here. GPT-6 Astra law. Yes, that is literally its own model that is specifically for lawyers. You can ask it to do things like draft an S1 shell

13:30 mapping for a specific company, then upload the company fact sheet, and you can actually tell this to ask any questions in that it needs answers to in order to complete this. This is literally able to go through and actually complete this. And I got to be honest, this is the craziest thing I think I’ve ever seen. And what’s pretty crazy about this also is if we need any changes made, we can have it do that. But otherwise, this took 26 seconds. You heard that right. 26 seconds to do something that probably would have taken somebody at a law firm all day. On top

14:01 of that, it comes with direct connection and access to all the different legal tools that lawyers use every single day. It comes with 40 different school It comes with 40 different skills around closing checklists, precedent searches, deposition prep. And this is going to allow law firms and lawyers to automate the far majority of the work that they’re doing. It has automated safeguards, zero data retention, so all the data is going to stay private. And I wish that this was the last ChatGPT update that I had, but I do have one

14:32 more. And that is that now from inside of ChatGPT, we’re going to be able to come over into plugins right here, and they rolled something out to every single plugin, which is pretty awesome. So let’s say calendar. And this is something highly requested. If we now click on this and we come over into manage, you could see that we now have one account connected, and we can connect multiple different accounts. So now for every single plugin on ChatGPT, you are going to be able to connect multiple accounts. So you could have your business account, you could have your personal account, you could have

15:03 all of your different accounts. And this is way better because now you don’t have to swap in and out depending on what you want to add. You don’t have to have multiple ChatGPT accounts. This just makes life so much easier. On top of that, ChatGPT is now also inside of Microsoft Word. So we could see we have ChatGPT right This is going to have access to chat GPT-6 Astra. And if you click on this plus right here, this is going to allow you to upload files into here, create your own skills inside of here, add this to apps, and actually have connection between different apps,

15:34 and you can even add in custom instructions here. For example, you could create a contact review skill to flag any unresolved risks and decisions. You could have this actually run on a contract you created, and this will literally go through and highlight all the things that need to be fixed. It inspects things, it runs that skill, and this allows you to now automate formatting, editing, creating things, all these different types of things from inside of Microsoft Word. Again, a bit of a different direction from what

16:04 Claude was doing by trying to completely replace it. Chat GPT is just trying to insert itself into all these tools. Now, if you enjoyed this video and you want to learn how to use chat GPT Word in order to automate your work, no matter what you do, I would strongly suggest you check out this video right here that walks you through a bunch of our new upgrades and capabilities it has to help you out. I’ll see you over there.